We have a 7-day return policy, which means you have 7 days after receiving your services to request a return.

To be eligible for a return, your services need the receipt or proof of purchase.

To start a return, you can contact us at oneinsconsult@gmail.com.

If your return is accepted, we’ll send you a return email, as well as instructions on how you will receive refunds.

You can always contact us for any return question at oneinsconsult@gmail.

Exchanges services,
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Not with standing the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return